Last updated: 3/30/2022
Homeowner Mortgage Servicing Request Form
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Description
MULTIFAMILY MORTGAGE PAYOFF / SATISFACTION REQUEST FORM Complete 1 Form for each Mortgage Request Type: Servicing Fee: Estimated Processing Time * Payoff Letter: A payoff letter outlines your financial obligation to satisfy the mortgage. $400 Up to 20 Business Day s** Mortgage Satisfaction: A satisfaction of mortgage is a recordable document indicating that a loan has been paid in full and that the mortgage lien securing such loan has been extinguished. $400 (if unpaid previously for Payoff Letter) 20 B usiness Days *Processing Time may be longer during peak closing season months (Nov-Dec, May-Jul). Borrowers are encouraged to send requests in earlier in order to account for potential delays ** Note: If loan is serviced by HDC, processing time is up to 2 weeks from when HPD notifies HDC of the payoff request Note that payment in full of your financial obligation does not mean that you have fulfilled all your obligations under the HPD Mortgage. A Mortgage Satisfaction will only be issued on the condition that all other requirements under the mortgage have been met. Send all required documentatio n, including check to: mtgsatisfact@hpd.nyc.gov NYC Department of Housing Preservation and Development 100 Gold Street New York, NY 10038 Attention: Office of Asset Management Required Items Completed Mortgage Payoff/ Satisfaction Request Form $400 non-refundable servicing fee in the form of a certified bank check or U.S. Postal money order. Make payable to NYC Department of Finance HPD Mortgage and Note (including Enforcement Mortgage Note if applicable) To reduce processing time, include additional items below (where relevant) HPD Regulatory Agreement HPD HOME Agreement Any Additional HPD Documents (i.e. Funding and Disbursement Agreement, Commitment Letter, etc.) Our Next Steps Requests will not be processed until all required items are received. Processing time begins upon submission of complete application along with required documentation. Timing may vary depending on the responsiveness of borrower to HPD if contacted for additional information. To inquire about the status of the request, send an email to mtgsatisfact@hpd.nyc.gov American LegalNet, Inc. www.FormsWorkFlow.com MULTIFAMILY MORTGAGE PAYOFF / SATISFACTION REQUEST FORM Complete 1 Form for each Mortgage MORTGAGE INFORMATION HPD Program: Loan Number : Original Loan Amount: Loan Servicer : HPD (Dept. of Housing Pres. & Dev.) CP C (Community Pres. Corp.) HDC (NYC Housing Dev. Corp.) Other Unknown Construction Status: Under Construction Construction Completed REASON FOR REQUEST Refinance Property Sale All Obligations Fulfilled Under Fully Amortizing Loan/Forgivable Mortgage Other If your request is for mortgage balance ONLY , please complete the Mortgage Confirmation Reques t F orm . PROPERTY INFORMATION Project/Development Name: Street Address : Bor ough/Block/Lot: Please list all addresses associated with the mortgage . If additional space is needed, please attach table in simila r form to request. BORROWER / LEGAL OWNER INFORMATION Name(s): EIN: Street Address: City, State, Zip: Phone : Email: CONTACT INFORMATION (If Different from Above) Name(s): Company: Relationship to Borrower : Street Address: City, State, Zip : Phone: Email: American LegalNet, Inc. www.FormsWorkFlow.com